TUGAS BAHASA INGGRIS "TRANSCRIPT"

TRACK 32. KELOMPOK 6



Audio thirty one
1.
A             : Can i help you?

B             : yes i’m calling because you have sent me twenty KOHLER encourages instead of twenty black ones.

A             : i see. Can you give me your order number please.

B             : yes, it’s WJK 92745.

A.            : yes i’m very sorry about that. I will sent somebody round tomorrow with the black cartridges is that ok.

B             : yes, thank you.

Audio thirty two
2.
A             : hello, i’m calling because there is a mistake with my invoice. its us a thousand dollars instead of a hundred.

B             : all right, and can you give me the number on the invoice?

A             : it’s all right 007/24

B             : yes, it’s a mistake, an i’m terribly sorry, i will send you a new invoice.

A             : thank you

3.
A             : opt the office applies. How can i help you?
B             : hello,  i’m calling because i ordered some paper a week ago and it still hasn’t arrived.
A             : hmm. That is a problem when was the delivery date? 
B             : yesterday morning. 
A             : I do apologize for that where having a problem with out of every agent’s. I will call them to find out what has happend. 
B             : don’t worry. I think to cancel the order. It’s not the first time this his happened





KELOMPOK 6

• DIMAS WIBISONO
• EFFENDI WIDODO
• BILLY SURYA